Deliveries may require a signature upon arrival. Please ensure you provide physical shipping address where there is someone available to sign for the package between business hours, or ensure you give us clear instructions with delivery details.
Unfortunately our couriers do not deliver to P O Boxes or Private Bags. Please note rural delivery can take an extra two working days transit time from the normal time frame.
WINK is not liable for stolen parcels and we strongly recommend that you provide a secure delivery address.
A confirmation email will be sent upon dispatch with the tracking number for your order and a description of the goods purchased.
SHIPPING COSTS
New Zealand: Flat rate of $10 shipping on orders under $100, Free Shipping on orders over $100. We use NZ Couriers or Castle Parcels depending on your location. We aim to send all orders within 24-48 hours, you should receive your items within two to three working days after receiving the confirmation of shipping email. Please remember to allow extra time for Rural Delivery. Deliveries will not be made on weekends or public holidays.
Australia: Please call us to arrange. Approximate freight costs are $50 per pair. We use NZ POST International Couriers. Please be aware that every country has different customs laws and the items you order may incur other charges whilst in transit. WINK is not responsible for these charges. It is you, the customer, whom is responsible for paying any extra duties and taxes. All orders are declared at their full purchase value.
SHOP DETAILS
WINK SHOE STORE
Shop 5, 1027 Ferry Road, Ferrymead, CHRISTCHURCH (we're part of the Casual & Country Complex)
Phone: 03 928 1690
Email: info@ilovewink.co.nz
Opening Hours: Weekdays 9.30am - 5.30pm, Weekends 10am - 4pm
OFFICE DETAILS
WINK HQ
P O Box 5392, Papanui, CHRISTCHURCH 8542
Phone: 03 365 4044
Email: info@ilovewink.co.nz
Office Hours: Weekdays 9.30am - 3.30pm
